Privacy Policy
Effective November 12, 2026 · Version 2026.11.12
Privacy Policy
The Deliberate Company, LLC — Deliberate
Effective date: 11 November 2026 Last updated: 11 November 2026
1. Our approach: your data stays yours
Deliberate is built local-first, and privacy is a core promise, not a footnote. The most important things to understand:
- Your email and calendar content stay in your own accounts. The Deliberate desktop application works directly against your connected Google and/or Microsoft accounts, and any other apps you choose to connect (§9), from your Mac. We do not copy the contents of your emails, calendar events, messages, tasks, meeting notes, or documents to our servers, we do not store them on our servers, and we do not write them to disk on our side. Anything we hold server-side about your usage is limited account and metadata, not your message contents.
- The AI runs on your own Anthropic Claude account, not through us. We do not send your content to an AI model on our servers; Deliberate uses your own Claude subscription, and that processing is governed by your agreement with Anthropic. Deliberate never uses your email or calendar to train AI models. Section 7 explains how to keep your own Claude account from using it for training too.
This policy explains the limited personal information the getdeliberate.ai website and our registration/licensing service do collect, and — in §7, §8, and §9 — exactly how the application accesses and uses the Google, Microsoft, and other app data you authorize.
2. Who we are
The Deliberate Company, LLC (“Deliberate,” “we,” “us”) is the controller of the personal information described here. Contact: [email protected], 35 W. Main Street, Unit 2272, Frisco, CO 80443.
3. Information we collect
Information you give us
- Waitlist: your name, email, and optionally mobile number, company name, company size, operating system, which apps/tools you use, and a short free-text note about what you’re trying to fix. We also record which page the request came from.
- Account: your name and email, and the identity from your Google or Microsoft sign-in (an account identifier and verified email). We do not receive or store your Google/Microsoft password. When an inbox you connect in Deliberate has the same address as your account, we use that to confirm your email. If you set a password for getdeliberate.ai, we keep only a scrambled form of it that can’t be turned back into your password. A sign-in code we email you is kept the same way and stops working after 15 minutes.
- Billing: your subscription status and history. Payment card details are collected and processed by Stripe, not by us — we do not store your full card number.
- Support: anything you send us when you contact support.
Information from your connected accounts (never stored on our servers)
- To provide the Service, the desktop app accesses your Google and/or Microsoft email and calendars, under the permissions you grant, from your Mac. To read and draft, Deliberate sends the emails it is working on to Claude, under your own Claude account. It never sends your mail to us. We do not store this content on our servers. The specific scopes and uses are itemized in §7 (Google) and §8 (Microsoft).
- If you choose to connect Slack, Asana, Zoom, or an AI notetaker, the desktop app works with those accounts from your Mac in the same way. What each one reads and changes is itemized in §9.
Information collected automatically
- License activation & validation: when you activate Deliberate on a device,
the app sends a signed sign-in token from Google or Microsoft to our server so we
can verify your identity and confirm your subscription; the app re-validates
periodically. We record the fact and time you last activated (
last_activated_at) and issue your device a signed license credential. - Activated devices: so you can see and manage where Deliberate is installed, we record for each activation a device name, the platform, a device identifier generated by the app, and when that device last checked in. You can view your activated devices and remove any of them from your account page; removing one revokes that device’s credential. This record holds nothing about how you use the app and no content from your connected accounts.
- Software updates: the desktop app checks for and installs updates automatically. The update check is an anonymous request for the latest version — it carries no account identifier and is not used for tracking.
- Operational logs & security data: basic website/app logs (e.g., IP address, timestamps, error diagnostics) needed to run and secure the Service.
- Bot protection: Cloudflare Turnstile on sign-up forms may process limited technical signals to tell humans from bots.
- Email delivery status: when we email you (e.g., an invite), our provider Resend reports delivery events (delivered, bounced) so we can manage the list.
- Cookies and website analytics: the website sets strictly-necessary cookies — a signed session cookie and a CSRF-protection token — to keep you logged in and secure. The website also uses Google Analytics (via Google Tag Manager) to understand traffic. Analytics and advertising storage are denied by default and enabled only where you consent or where consent is not legally required; we do not use these signals for cross-site advertising. Google Analytics runs on the website only. The desktop app contains no third-party analytics; what it reports to us is described under App telemetry, below.
- App telemetry: the desktop app sends us reports about how it is running. We use
them to keep the Service working, to support you, and to understand how the alpha is
used. They are linked to your account. Every report carries the app version and a
random identifier for your copy of the app. The reports are:
- A check-in about every 15 minutes while the app is open and in use: your Mac’s operating system and version, chip type, memory class, display scale and time zone offset, and which kinds of accounts you have connected (Google, Microsoft).
- Setup steps, such as an inbox being connected or setup finishing, with counts such as how many days of mail were read and how many threads were indexed.
- Errors: the kind of error and where in the app it happened.
- Usage counts: how many requests the app made to Claude and how many tokens they used, and how much mail it sorted into each group.
- The email addresses of the inboxes you connect. Never the addresses of the people you write with.
- A reset of the app, with the number of inboxes connected at the time.
What it never reports: no email content, no message text, no subject lines, no calendar contents, and no addresses of the people you correspond with. Your IP address is used only to look up your general region (country and state or province) and is not stored. Authorized staff can see these reports for your account to support you and run the alpha. None of it is sent to our marketing systems.
4. How we use information and our legal bases
We use personal information to: create and manage your account and licenses; verify licenses and provide, secure, and improve the Service; process your subscription and send required billing notices (including the reminder 3 days before each charge); operate the waitlist and send invitations; respond to support; and comply with law.
Where GDPR/UK GDPR applies, our legal bases are: performance of a contract (providing the Service and billing), legitimate interests (securing and improving the Service, preventing abuse, managing the waitlist), consent (where required, e.g., certain marketing and the scopes you grant to connect an account), and legal obligation (e.g., tax records).
We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are defined under California law (CCPA/CPRA). We do not use data obtained through Google or Microsoft APIs for advertising (see §7, §8).
5. Who can access your account
Access to account data is limited to authorized Deliberate staff who need it to operate the Service and provide support. For troubleshooting, authorized staff may temporarily act on behalf of an account (“impersonation”); this is restricted to staff, logged, and used only to diagnose and resolve issues. Staff cannot see your email or calendar content, because that content is never stored on our servers.
6. Service providers and subprocessors
We use a small set of vetted providers to operate the Service. Stripe processes payments as our payment processor; see Stripe’s Privacy Policy at https://stripe.com/privacy.
| Provider | Purpose | What it handles |
|---|---|---|
| Stripe | Payments / subscriptions | Your name, email, and payment card details; subscription/billing data. Card data is handled by Stripe, not stored by us. — https://stripe.com/privacy |
| Resend | Transactional email delivery | Your name/email and delivery status of messages we send you |
| Render | Application hosting & databases | The account, licensing, billing-status, and waitlist data described above (never your email/calendar content) |
| Cloudflare | Bot protection (Turnstile) | Limited technical signals on sign-up |
| Google / Microsoft | Sign-in (OAuth) and your own connected accounts | Your sign-in identity; and, on your Mac, access to your own email/calendar under permissions you grant (see §7, §8) |
| Anthropic (Claude) | AI, via your own subscription | Content you choose to have the assistant work on is processed under your Anthropic account and agreement — not through our servers |
| Slack | Your own Slack workspaces, if you connect them | Read on your Mac under the permissions you grant (see §9). Slack’s sign-in page returns to the app through a page on getdeliberate.ai, which passes the one-time sign-in code on to the app. Your messages never reach our servers |
| Asana | Your own Asana account, if you connect it | When you connect Asana, the sign-in passes through our server so that Asana’s app key stays private. Your Asana sign-in passes through in transit only: we never store or log it. Your tasks are read and written by the app on your Mac, never through our servers (see §9) |
| Zoom | Your own Zoom account, if you connect it | Used from your Mac only to create a meeting link when you ask for one (see §9) |
| Granola (AI notetaker) | Your own notetaker account, if you connect it | Read on your Mac with the API key you provide (see §9). Your notes never reach our servers |
7. Your Google user data: access, use, and Limited Use
The use of information received from Google Workspace scopes will adhere to the Google User Data Policy, including the Limited Use requirements. Our use also complies with the Google Workspace API user data and developer policy.
Scopes we request and why. When you connect a Google account, you choose one of two
options. Read only asks for the sign-in permissions and the three read permissions,
gmail.readonly, calendar.events.readonly, and calendar.events.freebusy. Read, organize, and send asks for all of
the permissions below. If you choose read only, Deliberate offers to add the organize and send
permissions once, after it first sorts your mail, and again when you press Send. If you say yes,
Google shows you the added permissions to approve. You can say no and keep reading.
- Sign-in (
openid,email,profile): to identify you and your account. - Gmail (
gmail.readonly,gmail.modify,gmail.compose): so Deliberate can triage your inbox and prepare drafts on your Mac. When you click, it archives, stars, marks read or unread, moves mail to Trash, or reports spam. It follows rules you set, such as ignoring or blocking a sender. It also adds the label “Deliberate/Filed” to mail it sorted as low priority, when you leave Archive and mark read in Gmail on for that inbox; that mail stays in your inbox. To draft replies that sound like you, Deliberate has Claude read a sample of the email you sent and keeps a short description of how you write on your Mac. It never keeps your sentences. Deliberate also suggests to-dos from your email. If you leave the line checked when you connect an inbox, Claude reads your sent mail from the last two weeks once, to find what you promised, and Deliberate keeps each promise as a suggested to-do on your Mac: a short title, who it was for, and the day. It never keeps your email’s words, and nothing is added until you press Add. Deliberate never sends on your behalf; you review and send. When you press Suggest a time on a meeting invite, Deliberate sends one email from your inbox to the organizer with the time you chose. - Google Calendar (
calendar.events.readonly,calendar.events): to read the events on your primary calendar, so Deliberate can show your schedule next to your email, and to create, change, or delete an event, or answer an invite, only when you do that in Deliberate. - Free and busy times (
calendar.events.freebusy): when an invite you have not answered overlaps something on your calendar, to see when the other guests are busy, so Deliberate can suggest times that work. It reads busy times only, never an event’s title, place, or guests, and Deliberate does not keep them.
How we access, use, store, and share this data (mapped to Google’s Limited Use requirements):
- Limited to prominent user-facing features. We limit our use of Google user data to providing or improving user-facing features that are prominent in Deliberate’s user interface (inbox triage, drafting, calendar). Your Google data is read by the app on your Mac and, to read and draft, by Claude under your own Claude account.
- Storage. Your Google email and calendar content is not transmitted to, stored on, or logged by our servers. Access tokens are stored encrypted on your own Mac (in the OS keychain) — never on our servers or across our app’s bridge.
- No transfers, except as permitted. We do not transfer Google user data to third parties, except: to provide or improve the user-facing features above at your direction; where necessary to comply with applicable law; or as part of a merger, acquisition, or sale of assets with notice to you.
- No advertising. We do not use Google user data for serving advertising.
- No AI training. We do not use Google user data to develop, improve, or train AI models. Deliberate’s AI features run on your own Claude account with Anthropic: to summarize, sort, or draft, the app sends the mail it is working on to Claude under your account, never through our servers. If you use a personal Claude plan (Free, Pro, or Max), Anthropic’s consumer terms let you choose whether your chats and coding sessions are used to train its models. If you want your mail never used for training, turn off model training in your Claude privacy settings. Deliberate cannot see or change that setting.
- No human reading, except the permitted cases. We do not allow humans to read Google user data unless: (a) we first obtain your affirmative agreement to view specific messages, files, or other data; (b) it is necessary for security purposes (for example, investigating a bug or abuse) or to comply with applicable law; or (c) the data is aggregated and anonymized and used for internal operations. Because content stays on your device, none of it is available to our staff in the ordinary course.
- Retention & deletion. Because we do not store your Google content, there is nothing on our side to retain. You can disconnect the Google account in Deliberate at any time, or revoke the app’s access at https://myaccount.google.com/permissions. Disconnect Deliberate and delete your data shows each step, and what Deliberate removes from your Mac when you do.
8. Your Microsoft account data: access and use
When you connect a Microsoft account, Deliberate accesses your Microsoft 365 / Outlook email and calendar through the Microsoft Graph API under the permissions you grant, and handles that data the same local-first way described in §7. Our use of the Microsoft APIs complies with the Microsoft APIs Terms of Use and the Microsoft identity platform policies, and this policy is intended to be at least as protective of your data as the Microsoft Privacy Statement.
Scopes we request. As with Google, you choose read only or read, organize, and send
when you connect. Read only asks for sign-in (openid, profile, email,
offline_access), User.Read, Mail.Read, Calendars.Read, and permission to read your Outlook
contacts and the people you write to most (Contacts.Read, People.Read). Read, organize,
and send asks for the same, plus Mail.ReadWrite (to organize your mail and save drafts)
and Mail.Send, with Calendars.ReadWrite in place of Calendars.Read (to create an event
only when you click Save). Mail is sent only when you click Send. As with Gmail, Deliberate
learns how you write from the email you sent, so its drafts sound like you, and keeps only a
short description of your style on your Mac. It suggests to-dos from your email, and finds
what you promised in your last two weeks of sent mail the same way. If you choose read only,
Deliberate offers to add the organize and send permissions the same way it does for Google.
Access, use, storage, sharing, human access, retention, and deletion follow the same rules as §7: on-device processing only; no content on our servers; no sale, no advertising use, no third-party transfer except at your direction, for legal compliance, or a merger with notice; no human reading of your content except the narrow security/consent/legal exceptions; and you can disconnect the Microsoft account in Deliberate or revoke access at https://myaccount.microsoft.com/ (or via your organization’s admin) at any time.
9. Other apps you connect
You can connect other apps to Deliberate. Each is optional, and each works from your Mac under the permissions you grant, the same local-first way described in §7: its content is not stored on our servers, not sold, not used for advertising, and not used to train AI models. Your sign-in for each app is stored encrypted on your Mac. You can disconnect any of them in Deliberate at any time, or revoke Deliberate’s access in that app’s own settings.
Slack. Deliberate signs in as you and asks only to read: channels:read,
channels:history, groups:read, groups:history, im:read, im:history,
mpim:read, mpim:history, users:read, users:read.email, and team:read. It cannot
post, react, or change anything in Slack; you send your replies from Slack. With reading
turned on for a workspace, Deliberate reads your direct and group messages, and the
threads you are mentioned in, while you use it. To find those threads, it reads the
notification emails Slack sends to your connected inbox, then only the one thread each
points to. Claude, on your own Claude account, reads messages to sort them, to suggest
to-dos, and to draft replies you can copy into Slack. On your Mac, Deliberate keeps who,
where, and when, and short summaries; it never keeps the messages themselves or files.
Asana. Asana’s page asks you to allow full access, because that is the only way Asana lets an app read a project’s sections. Deliberate uses that access only as follows. It reads the tasks assigned to you and the names of your workspaces, projects, and sections. For each task assigned to you, it also reads the names of the person who assigned it and the person who created it, and keeps them on your Mac to show who the task came from. When you open a project in Deliberate, it reads each task’s title, section, and assignee, and the project members’ names, never a description, comment, or file. It adds a task only when you press Add to Asana, sending the title, your note, and a link back to the email, never the email’s text. When you change the note on a to-do you sent to Asana, Deliberate updates that task’s description there, after checking no one changed it in Asana; to check, it keeps only a fingerprint of the description, never the words. It changes or assigns a task only when you do that in Deliberate, and it never deletes anything in Asana. Signing in, renewing your sign-in, and disconnecting pass through our server, as described in §6, and nothing else does.
Zoom. Deliberate asks for one permission, to create meetings
(meeting:write:meeting), and uses it only to add a Zoom link to an event you create. It
reads nothing else in your Zoom account.
AI notetakers (Granola). You connect your notetaker with an API key from your own notetaker account. Deliberate uses it only to read, and only the notes you own; a note someone shares with you is linked, never read. If you turn on reading after meetings, Deliberate reads the transcript of each meeting you own, and Claude, on your own Claude account, reads it to suggest to-dos for you and for others. For each suggestion, Deliberate keeps only a short title, who it is for, and a time. It never keeps the transcript, never reads the summary your notetaker writes or your private notes, and never writes anything in your notetaker.
10. International transfers
We are based in the United States and our providers may process data in the US and elsewhere, and your information is processed in the United States. We do not currently offer accounts in the European Economic Area or the United Kingdom. Where any transfer of personal data from the EEA, UK, or Switzerland does occur, we rely on appropriate safeguards such as the Standard Contractual Clauses.
11. How long we keep information
- Account, profile & licensing: for as long as your account is active. If you ask us to delete your account, we action the request within the period the applicable law allows and confirm when it is done.
- Billing & tax records: retained as required by law, typically 7 years.
- Waitlist: until you ask to be removed or the alpha program ends.
- Logs/security data: a limited rolling window sufficient for operations and security.
- App telemetry: raw reports are deleted automatically after 30 days, and the keys that stop a report being counted twice after 90 days. The addresses of the inboxes you connect are deleted once the Mac that reported them has gone 90 days without checking in. Daily summaries for your account (whether you used the app that day, for how long, at what times of day, which version, and from which region) are kept while you have an account. Email us and we will delete yours.
- Your Google/Microsoft email & calendar content, and the content of any other app you connect (§9): not retained by us, because it is never stored on our servers.
12. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, port, or restrict processing of your personal information, to object to certain processing, and (in California) to know what we collect and to limit certain uses — free from discrimination for exercising these rights. To exercise any right, email [email protected]; we will verify and respond as required by law. You can also disconnect any connected account at any time to revoke our access, and cancel your subscription through the billing portal. Disconnect Deliberate and delete your data explains how. If you are in the EEA or the UK, you may also lodge a complaint with your local supervisory authority.
13. Security
We protect personal information with administrative, technical, and physical safeguards appropriate to its sensitivity — encryption in transit, encrypted credentials and tokens, and least-privilege access. Our architecture is itself a safeguard: because your email/calendar content never reaches our servers, it is not exposed by a compromise of our infrastructure. For the restricted Google scopes we use, we maintain the security assessment (CASA) Google requires. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
14. Children
The Service is not directed to, and we do not knowingly collect personal information from, children under 18. If you believe a child has provided us information, contact us and we will delete it.
15. Changes to this policy
We may update this policy. If changes are material, we will notify you (for example, by email or in-app) and update the “Last updated” date. Continued use after changes take effect means you accept the updated policy.
16. Contact
The Deliberate Company, LLC 35 W. Main Street, Unit 2272, Frisco, CO 80443 Privacy & support: [email protected] · Web: https://getdeliberate.ai Stripe’s Privacy Policy: https://stripe.com/privacy