Support

Support, from real people.

Questions before you join the list? Same door as everyone else. There's no sales team to route you to.

The whole mechanism [email protected]

Write to [email protected] and a founder answers under his own name. During alpha we're a two-person shop, so give us a day.

There's no form here on purpose. Email is the door. It reaches us directly, and your copy of the thread is the receipt.

Why it works this way

Alpha is a conversation, not a support queue.

While Deliberate is in alpha, support isn't a department. It's the two people building the product, reading every message. You get us, not a ticket queue. That's not a stopgap we apologize for; it's the shortest path between what bothers you and what changes.

What to expect
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Answered by a founder, under his own name. Never a bot, never a queue.

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During alpha, give us a day. Often it's faster; we won't pretend it always is.

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Questions before you sign up are first-class. You don't need an account to write.

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If we don't know, we'll say so, and tell you when we will.

Joe & Steve